The City of Concord announced on April 24 that a boil water notice has been issued for 419 customers in areas north of Interstate 85 and North Carolina Highway 73, after the North Carolina Department of Environmental Quality detected E. coli bacteria in the City of Kannapolis drinking water system. These affected residents receive their water from Kannapolis, while most other Concord customers are not impacted.
This advisory is limited to a small fraction of Concord’s approximately 46,000 total water customers. The city said no action is needed for those outside the specified areas north of I-85 and NC-73. Impacted households with phone numbers on file are being contacted directly by city officials, and detailed maps showing affected locations are available on the city’s website.
According to guidance posted by the city, “Do not drink the water without boiling it first. Bring all water to a boil, let it boil for one minute and let it cool before using, or use bottled water.” The notice also instructs that boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. “Boiling kills bacteria and other organisms in the water,” officials said.
Free bottled water is available to affected residents at the City of Kannapolis Fire Department Logistics Building at 933 Floyd Street through 8 p.m. tonight. Additional information can be found via a health information line operated by Cabarrus Health Alliance at 704-920-1213 until 9 p.m., with service resuming tomorrow morning at 7:30 a.m.
In response to this incident, Lake Fisher’s boathouse will be closed on Saturday and Sunday as it also receives drinking water from Kannapolis.
City of Concord operates facilities including an airport and multiple fire stations according to the official website (https://concordnc.gov/). The municipality delivers services such as utility management, emergency response, and infrastructure maintenance according to its official website.

